Creating an Account

#Creating an Account

You need an account to pay at checkout, see your orders, receive transfers, and claim tickets from links. You can browse Tickets and open events without an account — sign up or log in when you click Checkout.

• Register with email
• Set your password
• Google or Apple sign-up
• After registration
• If something goes wrong

#Register with email

Registration and login use the same page:

1. Click Register or Login in the top navigation.
2. Enter your email address and click Continue.
3. If the email isn't registered yet, the registration form appears.
4. Enter your Full Name.
5. Check I agree to privacy policy & terms (required).
6. Optionally opt in to marketing emails.
7. Click Create Account.

You're not logged in yet after step 7. Set your password next, then sign in.

#Set your password

1. Check the inbox for the email you registered with (and spam).
2. Open the password setup link.
3. Enter and confirm your new password.
4. Click Set Password & Continue.
5. Go to Login, enter your email, click Continue, enter your password, and click Sign in.

#Google or Apple sign-up

If you see Continue with Google or Sign in with Apple on the login page:

1. Click the button.
2. Follow the prompts to authorize access.
3. Your account is created and you're signed in — no password email.

To add a password later (for email login), use Forgot Password? on the login page with the same email.

#Link or unlink social accounts later

1. Go to My Account → My Profile.
2. Scroll to the connected accounts section.
3. Use Link Apple Account, Continue with Google, Unlink Apple Account, or Unlink Google Account as shown.

See Account Settings.

#After registration

1. Buy tickets from Tickets in the nav.
2. Accept a transfer if someone sent you a ticket.
3. Claim tickets from a link if you got a group, voucher, or free-ticket link.
4. Update your profile under Account Settings.

#If something goes wrong

"Email already registered" when I try to sign up.

That email already has an account. Click Login, enter the email, click Continue, and sign in — or use Forgot Password? if you don't remember the password.

No password setup email arrived.

Wait a few minutes, check spam, and confirm you typed the right email. Use Forgot Password? if you still need a link.

Google or Apple button missing.

Your site may not offer social login. Use email registration instead.