Account Settings

#Account Settings

Manage your profile, password, linked emails, and order history from My Account.

• Open account settings
• Update your profile
• Change your password
• Linked email addresses
• Google or Apple sign-in
• View order history
• If something goes wrong

#Open account settings

1. Log in.
2. Open the account menu → My Account.
3. Use the tabs across the top to switch sections.

You'll see tabs that apply to your account — My Profile, Ticket Orders, Ticket Transfers, and others only when relevant.

#Update your profile

1. Go to My Account → My Profile.
2. Under Personal Information, update Full Name or Phone Number.
3. Click Save Changes.

Your sign-in email is shown but can't be changed here. Use Linked email addresses to pull in orders from other emails.

#Marketing preferences

If your profile shows marketing options:

1. Update email or notification preferences.
2. Click Save Preferences.

#Change your password

1. On My Profile, scroll to Change Password.
2. Enter Current Password, New Password, and confirm.
3. Click Update Password.

#Linked email addresses

Link other emails so orders bought under those addresses show in your account.

1. On My Profile, scroll to Linked Email Addresses.
2. Enter the email in Enter an email address to link.
3. Click Add Email.
4. Open the verification email and confirm.
5. When verified, the badge shows Verified and may show how many orders linked.

Still pending: click Resend on the row if you need a new verification email.

Remove a linked email: click Remove and confirm. Orders already merged stay; new orders on that email won't link automatically.

#Google or Apple sign-in

If your site offers social login, you'll see a connected accounts section on My Profile:

While connected, you can sign in with that provider instead of a password.

#View order history

Tabs you might see:

Click any order for details, receipts, wallet buttons, and transfers.

#If something goes wrong

Linked email verified but orders missing.

Orders link only after verification finishes. Confirm you bought with exactly that email. Contact the organizer if the spelling doesn't match.

Can't unlink Google or Apple.

You may need at least one sign-in method — set a password first, then unlink.

Profile save errors.

Check required fields and phone format hints. Red text shows under the field that failed.

See Buyer FAQ for login and order visibility questions.